Your satisfaction matters to us 💚
📌 Eligibility
We accept returns/exchanges only if:
- Product is damaged, defective, or wrong item delivered
- Request is raised within 48 hours of delivery
🎥 Mandatory Unboxing Video
🚨 IMPORTANT:
An unboxing video is mandatory to process any return or exchange request.
The video must clearly show:
- Sealed package
- Opening process
- Product condition
Without this video, requests will not be accepted.
🔁 Replacement Process
- Once approved, replacement will be shipped within 3–5 days
- No refunds unless replacement is unavailable
❌ Non-Returnable Items
- Opened/used products
- Consumables once opened
- Products without original packaging
